What is Primespeak?

For the Doctor:

Primespeak is an honest conversational way of speaking with a patient that leads to the patient owning their problem and asking for the most appropriate solution.

For the Team:

Primespeak ensures your team has the skills to guarantee an exceptional PX (Patient's eXperience). Do they like the people? Do they like the dentist? If not... it's game over.

How it works:

Watch it, Practice it, Master it. Every month the dentist and team get together; watch a fun short video; practice some new skills and put them into action.

Meat for your Meetings

Most successful businesses have on-going team training programs, but coming up with fresh material every month can be challenging for the business owner. Primespeak delivers training specifically for dental practices. The meaty content stimulates and 'primes' team interactions...

Why Primespeak?

  • New Patient Exams

    Be a voyeur at real recorded new patient exam scenarios that are interlaced with commentaries so that you'll see how all the Primespeak skills come together.

  • Course Coordinator

    You’ll be assigned your own, personal course coordinator. Pick up the phone and speak directly, or via email. It's like having your coach right there.

  • 30 Day Free Trial

    It couldn't be easier to sample. No need for a credit card, all you’ll have to do is create an account and start learning!

  • Learn By Doing

    We’ve included skills exercises in most of our training sessions, and our ‘actions system’ will help bring your new skills to everyday practice.

  • Systematic Training

    Instead of hoping everybody picks things up by osmosis, our systematic program means your team will improve continually and predictably.

  • New Sessions Monthly

    You'll receive new sessions every month; yours to view at any time. This is a great system for being able to quickly train new staff.

  • Self Paced Learning

    The frequency of training sessions is up to you. Learn at your own pace and embed each new skill properly before moving on to a new topic.

  • Less Stress

    A happy team fires on all cylinders! And when everything clicks, the dentist can focus on the clinical work.

  • Satisfied Patients

    They feel at home with the practice and are really pleased with their decisions!

What Dentists Say

  • I must tell you this is definitely the best dental course I have taken in my 35 years of dentistry. The first day we implemented a number of positive changes. I find myself looking forward to going back to repeat the program.

    — Dr Mary-Margaret Webster, GA
  • Many of my colleagues attend numerous communication and "sales" courses that appeal to the general population and are quite content. There is a particular course called PrimeSpeak that is superior to any other, but you are probably not interested in attending it.

    — Dr Russell Marson, Atlanta, GA
  • PrimeSpeak was helpful and provided a different angle on understanding and delivering to patients.

    — Dr Bhavna Doshi, Hertford, Hertfordshire
  • Very informative! PrimeSpeak delivered very good tools and skills that will allow dentists to convey to patients that they have the patients health at the forefront of their mind, not the money! It will definitely improve the dentist-patient relationship and empower patients to make the decision and take control, which will benefit everyone in the long run…happy patient, happy dentist.

    — Charlotte Conti, Salisbury, Wiltshire