COMMUNICATION SKILLS FOR THE DENTAL TEAM
* No credit card required!
What is Primespeak?
For the Doctor:
Primespeak is an honest conversational way of speaking with a patient that leads to the patient owning their problem and asking for the most appropriate solution.
For the Team:
Primespeak ensures your team has the skills to guarantee an exceptional PX (Patient's eXperience). Do they like the people? Do they like the dentist? If not... it's game over.
How it works:
Watch it, Practice it, Master it. Every month the dentist and team get together; watch a fun short video; practice some new skills and put them into action.
Meat for your Meetings
Most successful businesses have on-going team training programs, but coming up with fresh material every month can be challenging for the business owner. Primespeak delivers training specifically for dental practices. The meaty content stimulates and 'primes' team interactions...
Why Primespeak?
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New Patient Exams
Be a voyeur at real recorded new patient exam scenarios that are interlaced with commentaries so that you'll see how all the Primespeak skills come together.
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Course Coordinator
You’ll be assigned your own, personal course coordinator. Pick up the phone and speak directly, or via email. It's like having your coach right there.
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30 Day Free Trial
It couldn't be easier to sample. No need for a credit card, all you’ll have to do is create an account and start learning!
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Learn By Doing
We’ve included skills exercises in most of our training sessions, and our ‘actions system’ will help bring your new skills to everyday practice.
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Systematic Training
Instead of hoping everybody picks things up by osmosis, our systematic program means your team will improve continually and predictably.
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New Sessions Monthly
You'll receive new sessions every month; yours to view at any time. This is a great system for being able to quickly train new staff.
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Self Paced Learning
The frequency of training sessions is up to you. Learn at your own pace and embed each new skill properly before moving on to a new topic.
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Less Stress
A happy team fires on all cylinders! And when everything clicks, the dentist can focus on the clinical work.
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Satisfied Patients
They feel at home with the practice and are really pleased with their decisions!
What Dentists Say
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Many of my colleagues attend numerous communication and "sales" courses that appeal to the general population and are quite content. There is a particular course called PrimeSpeak that is superior to any other, but you are probably not interested in attending it.
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I loved your course! The subject matter was pertinent to both my professional and my personal life. The emphasis on caring and concern is what I believe every dental office should ethically provide to each patient. I am looking forward to future PrimeSpeak training (this could be a “life skills course”)!
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Finally a blue print laid out to follow the hardest thing in dentistry - helping the patient achieve their need... the solutions now lie within our grasp.
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Very good blending of all the elements. Avoided the mechanistic “follow the pots” approach and helped make the discussion and role-play far easier to do than when I’ve done it before. Clearly, hours of preparation went into the presentation but also the interactive elements were excellent and crucial to the success of the course.
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